Our business philosophy is that we want our customers to be 100% delighted with the product and services that we offer. To this end, our guarantee on Fine Art Prints is as follows
You don't pay a single cent until you receive your prints and are completely happy. We will gladly send you prints from your own images without upfront payment! If you are not truly, absolutely, 100% delighted with your prints then contact us and we will arrange for them to be returned. We will even pay the return freight.

It doesn't matter whether the problem was your fault, our fault, an Act of God, or the fault of the bloke at the post office. It doesn't matter if you change your mind, decide you don't like the picture, or have just divorced the husband / wife in the photo. Unless you are happy, we are not happy.

Please note that while we require payment for gift vouchers up front - the recipient of the gift voucher is fully covered by our guarantee."